About Our Company

Performant Recovery work with government and private organizations that outsource the identification of overpayments and underpayments to agencies whose core competencies are in the efficient and thorough examination and resolution of healthcare related assets.  Performant Recovery is dedicated to providing organizations that have practical consideration for not just the immediate identification of underpayments and overpayments that may have resulted from erroneous, fraudulent, or wasteful procedures, but also aim to successfully recover all necessary overpayments within a set timeframe and budget.  Performant Recovery can also provide other professional services related to the recovery effort, including reporting capabilities, support services, and stakeholder training programs meant to mitigate future instances of improper payments. 

Performant Recovery employs specialized processes to ensure that improper payments are quickly identified and resolved in a fair and equitable manner for all parties involved.  Performant Recovery also helps promote outreach efforts and forums to apprise the public and healthcare providers of the nature of a particular program and to gain their understanding and cooperation in determining the correct outcome of the disbursement of payments. 

Prior to the release of the most recent competitive Recovery Audit Contract bid, Performant Recovery was awarded a three-year contract for the Medicare Secondary Payer (MSP) RA Demonstration contract of California by the Center for Medicare & Medicaid Services (CMS).  In a final report, an independent committee found that Performant Recovery was responsible for over 90% of the dollars recovered by recovery specialists for the MSP RA demonstration. 

In 2008, Performant Recovery received the CMS Recovery Audit (RA) award based on its familiarity with CMS and its proven track record of quick and thorough recovery efforts.  Under the RA contract, Performant Recovery will assist providers in reducing Medicare improper payments, and help eliminate waste and abuse within the Medicare program.  

Meet Our Leadership

Operational Leadership

Catherine Till, Project Director

Catherine Till is the Project Director for RA Region A and is certified Project Management Professional with over 20 years of project management experience.  She has successfully directed two contracts for Medicare and has led the implementation of many other state and federal contracts while at Performant Recovery with a focus on quality, compliance, relationship building and results.  During her career Ms. Till has held positions as a Project Engineer, Product Manager, International Sales and Marketing Manager and Sales and Marketing Director, Director of New Business Implementation where she has utilized her organizational skills to develop products and services that deliver a higher level of quality and customer satisfaction.  As Project Director Ms. Till is responsible to ensure the implementation of the RA contract meets CMS requirements and the development of a good working relationship with all interested parties. 

Clinical Leadership

Dr. Richard K. Baer, Medical Director

Richard K. Baer, M.D., serves as Chief Medical Officer for Performant Recovery, Inc., the Medicare Recovery Auditor (RA) for Region A in the northeast United States.  He has served as Contractor Medical Director (CMD) for the RAC Validation Contractor, and was formerly the Lead Medical Director for National Government Services (NGS).  At NGS Dr. Baer had responsibilities for oversight of all medical policy and medical review activities for Medicare Parts A and B in all states in NGS’ jurisdictions.  His duties included the development of medical policy, which defined Medicare coverage of items, devices, services and supplies, support of Medical Review and Fraud and Abuse activities, and to represent the Medicare contractor in local, regional, and national meetings and committees.

Dr. Baer attended the University of Illinois, Abraham Lincoln School of Medicine in Chicago and completed residency training at the University of Illinois Hospitals. As a Medicare Medical Director, Dr. Baer has been especially active in developing Medicare medical policies and performing medical review in the area of physician services, new technology, home health, hospice, and Part A services.

Deborah Wilhelm, RN

Deborah Wilhelm, a registered nurse and certified medical coder, leads the Performant Recovery Healthcare New Issue Development Team.  Ms. Wilhelm has a proven track record of leading a virtual team.  She is an expert in the Medicare program, including interpreting regulations, policy requirements, claims processing editing, and management of projects and day-to-day operations.  Ms. Wilhelm has thorough knowledge of CPT, HCPCS and ICD-9-CM coding and certified ICD-10-CM and ICD-10-PCS trainer.  She also has experience as a Clinical Research Coordinator.
 

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